SUMMARY

• Projects have been Technology agnostic, high complexity, 新兴技术或复杂的交付在一致的基础上, large teams, (onshore - offshore resource co-ordination,stakeholders, vendors, Business), full lifecycle projects & B2B & B2C领域包括应用程序升级，应用程序开发 & System implementation experience
• 接触敏捷方法论(SCRUM)大约10年, Kanban, SAFe, including two Agile Transformation projects
• 作为SCRUM Master / Agile项目经理管理产品积压, 提供关于用户描述的技术说明, 创建和审查产品验收标准.
• Trained & practiced SAFe at many projects @ Confidential & Confidential
• 在获得认证的过程中，学习过认证Scrum Master的SAFe课程吗

Areas of Expertise

• 提高盈利能力个性化、交叉销售 & Up-sell in Retail
• Providing Better Customer Experience. PIP, PLP & Check Out
• Product Information Management Stibo - STEP 4.3, STEP 6.0 & Trailblazer7.
• Enterprise Data Quality Hadoop, Big Data, Kafka, Splunk, Tableau, Data Governance, Data Quality Processes,
• 简化企业流程，供应方和面向客户
• SAP CRM - Sales, Marketing, CIC
• Mobile Enablement SMP - SAP Mobile platform SP4
• Omni-channel Enablement BOSS, BODFIS, BOPIS
• IBM Sterling OMS & Blue Martini Call Center Application
• Payment & 采购产品安全使能EMV卡，信用卡，OLTP，数据加密
• 云迁移AWS, Azure, Docker, Bitbucket, CI/CD管道
• MS Suite, JIRA, Confluence Agile, Scrum, SAFe

PROFESSIONAL EXPERIENCE

Confidential, Westlake, TX

Project Manager/Scrum Master

Responsibilities:

• 维护项目状态，提供每周状态报告，并根据需要完成其他管理任务
• Coordination and facilitation of meetings
• 提供清晰和准确的沟通，促进项目对利益相关者的可见性
• 制定、计划和维护复杂的项目计划和时间表
• 定义和验证任何适用的需求/规范, milestones, deliverables, and success measures within the project scope
• Identify, document, and manage risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels, financial budget, and detailed project
• 记录和管理解决项目问题，以满足生产效率, quality, and customer satisfaction expectations
• 指导、指导和监督初级项目经理
• Leads team in project planning
• 作为已实现系统的IT确定主题的主题专家
• Establish and maintain the analytics practice, 其中包括定义表格治理过程, policies, and guidelines.
• 定义根据业务和/或法规要求管理组织数据的角色和职责.
• 参加SAFe仪式，包括Scrum of Scrum. Used JIRA & Confluence for managing the project

Confidential, St Louis, MO

Technical Program Manager/Scrum Master

Responsibilities:

• 维护项目状态，提供每周状态报告，并根据需要完成其他管理任务
• Coordination and facilitation of meetings
• 提供清晰和准确的沟通，促进项目对利益相关者的可见性
• 制定、计划和维护复杂的项目计划和时间表
• 定义和验证任何适用的需求/规范, milestones, deliverables, and success measures within the project scope
• Identify, document, and manage risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels, financial budget, and detailed project.
• 记录和管理解决项目问题，以满足生产效率, quality, and customer satisfaction expectations
• 参加SAFe仪式，包括Scrum of Scrum. Used JIRA & Confluence for managing the project

Confidential, Westlake, TX

Project Manager

Responsibilities:

• 维护项目状态，提供每周状态报告，并根据需要完成其他管理任务
• Coordination and facilitation of meetings
• 提供清晰和准确的沟通，促进项目对利益相关者的可见性
• 制定、计划和维护复杂的项目计划和时间表
• 定义和验证任何适用的需求/规范, milestones, deliverables, and success measures within the project scope
• Identify, document, and manage risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels, financial budget, and detailed project
• 记录和管理解决项目问题，以满足生产效率, quality, and customer satisfaction expectations
• 指导、指导和监督初级项目经理
• Leads team in project planning
• 作为已实现系统的IT确定主题的主题专家
• 定义根据业务和/或法规要求管理组织数据的角色和职责
• 参加SAFe仪式，包括Scrum of Scrum. Used JIRA & Confluence for managing the project

Confidential, Calvert, AL

Service Manager

Responsibilities:

• Handling - both Legacy & 在大约12个陆上和海上团队的帮助下处理SAP维护问题.
• 作为项目经理处理SAP SD, SAP PP & SAP MM modules.
• 成为重大事件管理流程的一部分
• Ensuring the KPIs for the Incident tickets
• 应对任何可能导致业务中断的情况
• Reporting Weekly the Service Metrics

Confidential, Fountain Valley, CA

Senior Project Manager

Responsibilities:

• Handling multiple projects in HAEA. 参与HAEA多个合规项目.
• 参与识别受FCC法案影响的数据元素 & California Consumer protection Act.
• 该角色包括与各种应用程序所有者协调，以确定影响并概述符合FCC的策略 & CCPA.
• 确定实施CCPA所涉及的步骤.
• 识别公司GRC政策的差距.
• 向团队简要介绍实施CCPA合规的初始步骤.
• 管理与涉众关于项目状态的沟通.

Confidential, Dallas, TX

Project Manager

Responsibilities:

• 帮助团队更好地发挥创造力，并努力提高开发团队的效率.
• 在敏捷方法中与scrum团队协调管理scrum过程.
• 负责为scrum团队消除障碍.
• 帮助产品负责人整理好产品待办事项，为下一个sprint做好准备.
• Responsible to Conduct retrospective meetings.
• 组织和促进sprint计划会议
• Used JIRA & Confluence for managing the project

Confidential - Cranston, RI

Senior Project Manager

Responsibilities:

• 参与RUP框架中软件开发生命周期(SDLC)的所有阶段.
• 负责使用MS Visio为电子商务创建业务流程图和图表.
• Created prototypes, screen mockups, 和线框图沟通设计与客户和利益相关者.
• 使用故事板对用户与软件的交互进行建模.
• 编写用户需求规范(URS)和功能需求规范(FRS)

Confidential, Ann Arbor, MI

Sr. Project Manager

Responsibilities:

• 概念化整个项目，在项目开始时通过决定内部构建而不是购买COTS解决方案来支付账单，从而节省400万美元
• 验证商业计划并改进商业计划
• 在一开始就组建了一个骨干团队，并组建了一个团队来测试营销这个概念
• 为印度第二大银行开发银行解决方案试点
• 开发了斯伦贝谢交易领域的整体解决方案能力.

Confidential

Program Manager

Responsibilities:

• 业务流程重新设计的存单产品, with a complete software development lifecycle management for the Certificate of Deposit Product; Implemented the Sales Program and Marketing Plan for Certificate of Deposit; Responsible for Operations Team of Certificate of deposit product; Developed a Customer Acquisition Processes for a Mutual Fund; Conceptualized First Smart Card based Cash Card for Confidential using Stage-gate New Product Development methodology.
• 负责茶叶事业部的全部市场营销工作, 包括策划和执行茶城品牌战略, co-ordination between product development, production, quality control, purchasing, logistics and the advertising agency to ensure smooth brand operation; design, discuss and agree annual marketing plans.