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Senior 技术作家 Resume

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Billerica,马

SUMMARY

  • Experienced at managing projects, from conception to completion, based on contract specifications, 需求分析, or internal and external customer requirements.
  • Proven ability to create documentation standards and control systems for Engineering, 制造业, 人力资源, 软件, QC or other departments.
  • Experienced using desktop publishing (InDesign, FrameMaker) software.
  • Experience concentrated on Hardware, System and Process Documentation.
  • Possess communication skills necessary to interact productively with Subject Matter.
  • Experts (SMEs) to create clear, concise, timely and effective deliverables.
  • Skilled at developing and implementing training for audiences of various technical levels.

技术技能

  • 微软办公软件
  • Photoshop
  • DM - 9000 (Doc. 控制)
  • 杂技演员9.0
  • EXCEL
  • Lotus Notes
  • RoboHelp
  • 出版商
  • InDesign CS4
  • 标签视图
  • 演示文稿
  • 插画家
  • FrameMaker 8.0
  • 矢量绘图软件
  • 屏幕捕获工具
  • FileMaker

PROFESSIONAL EXPERIENCE

Confidential, Andover, MA

Sr. 技术编辑

职责:

  • Edit and re - write Quality System Procedures.
  • Work with CAPA team, SMEs to respond to FDA audit findings.
  • Perform gap analysis on existing medical device, software and/or training documentation.

Confidential, Southborough, MA

Sr. 技术编辑

职责:

  • 修改, edit and/or create labeling (IFUs, labels) for medical devices using InDesign per Regulatory, FDA and/or Internal SOPs. Initiate Translations up to 16 languages.
  • Initiate Change Orders for manual updates; collaborate with manufacturing engineers, 客户服务, 价值流 & 产品mgrs. 和质量.

Confidential, Billerica,马

Senior 技术作家

职责:

  • 写 assembly instructions for equipment and processes used in the manufacture of equipment used in the medical industry.
  • Audit department (Purchasing, 接收, Accounts) procedures and create process maps for analysis and improvement for pending ISO certification.
  • Use six sigma and information mapping tools to improve the quality system.

Confidential, Wilmington, MA

技术作家

职责:

  • Created 制造业 Procedures for handheld chemical identification system assembly.
  • 分析了 and documented processes using digital photography.

Confidential, Billerica,马

Desktop Publisher / 技术作家

职责:

  • 写, 研究, 测试, edit and/or proof-read documentation, including: user guides, validation guides and on-line help (excerpts) for bio-medical devices.
  • Format and combine text, 数值数据, 照片, charts and other visual graphic elements (using 插画家, InDesign (CS2) Photoshop, 杂技)制作 .pdfs for print department.

Confidential, Canton, MA

技术作家

职责:

  • Developed customized Courseware and Manuals (Operation, 培训, Maintenance) for Communications Systems Hardware and 软件, including quick start and reference guides.
  • Updated existing documentation, including: training slides and workbooks, 联机帮助屏幕, 流程图, requirement matrixes and various manuals.

Confidential, Woburn, MA

Document Coordinator/ 写r / Quality Control Coordinator

职责:

  • Developed and delivered technician training for contractors performing residential and commercial installation of high-speed Internet, digital and HD TV and telephony.
  • Created Safety 和质量 Control Documentation for use by technicians installing VOIP and Wireless Networking hardware and software.

Confidential, Boston, MA

Senior 技术作家

职责:

  • Coordinated and implemented bi-coastal projects including: multi-media skills training, production specifications, (global) web page for intranet, and e-learning curriculums.
  • Purchased and implemented digital photography equipment to document machine and manufacturing processes (e.g. thru-hole and surface mount soldering) being used for global company standards in PC board and backplane production.

Confidential, Acton, MA

技术作家 / Document Control Coordinator

职责:

  • Project leader for purchase, installation and application of electronic document control system for international automotive fabric manufacturing company.
  • 分析了, 研究, and wrote (or rewrote) all system level procedures and work instructions to help company reach a successful ISO/QS-9000 international certification in only one year.

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