Senior 技术作家 Resume
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Billerica,马
SUMMARY
- Experienced at managing projects, from conception to completion, based on contract specifications, 需求分析, or internal and external customer requirements.
- Proven ability to create documentation standards and control systems for Engineering, 制造业, 人力资源, 软件, QC or other departments.
- Experienced using desktop publishing (InDesign, FrameMaker) software.
- Experience concentrated on Hardware, System and Process Documentation.
- Possess communication skills necessary to interact productively with Subject Matter.
- Experts (SMEs) to create clear, concise, timely and effective deliverables.
- Skilled at developing and implementing training for audiences of various technical levels.
技术技能
- 微软办公软件
- Photoshop
- DM - 9000 (Doc. 控制)
- 词
- 杂技演员9.0
- EXCEL
- Lotus Notes
- RoboHelp
- 出版商
- InDesign CS4
- 标签视图
- 演示文稿
- 插画家
- FrameMaker 8.0
- 矢量绘图软件
- 屏幕捕获工具
- FileMaker
PROFESSIONAL EXPERIENCE
Confidential, Andover, MA
Sr. 技术编辑
职责:
- Edit and re - write Quality System Procedures.
- Work with CAPA team, SMEs to respond to FDA audit findings.
- Perform gap analysis on existing medical device, software and/or training documentation.
Confidential, Southborough, MA
Sr. 技术编辑
职责:
- 修改, edit and/or create labeling (IFUs, labels) for medical devices using InDesign per Regulatory, FDA and/or Internal SOPs. Initiate Translations up to 16 languages.
- Initiate Change Orders for manual updates; collaborate with manufacturing engineers, 客户服务, 价值流 & 产品mgrs. 和质量.
Confidential, Billerica,马
Senior 技术作家
职责:
- 写 assembly instructions for equipment and processes used in the manufacture of equipment used in the medical industry.
- Audit department (Purchasing, 接收, Accounts) procedures and create process maps for analysis and improvement for pending ISO certification.
- Use six sigma and information mapping tools to improve the quality system.
Confidential, Wilmington, MA
技术作家
职责:
- Created 制造业 Procedures for handheld chemical identification system assembly.
- 分析了 and documented processes using digital photography.
Confidential, Billerica,马
Desktop Publisher / 技术作家
职责:
- 写, 研究, 测试, edit and/or proof-read documentation, including: user guides, validation guides and on-line help (excerpts) for bio-medical devices.
- Format and combine text, 数值数据, 照片, charts and other visual graphic elements (using 插画家, InDesign (CS2) Photoshop, 杂技)制作 .pdfs for print department.
Confidential, Canton, MA
技术作家
职责:
- Developed customized Courseware and Manuals (Operation, 培训, Maintenance) for Communications Systems Hardware and 软件, including quick start and reference guides.
- Updated existing documentation, including: training slides and workbooks, 联机帮助屏幕, 流程图, requirement matrixes and various manuals.
Confidential, Woburn, MA
Document Coordinator/ 写r / Quality Control Coordinator
职责:
- Developed and delivered technician training for contractors performing residential and commercial installation of high-speed Internet, digital and HD TV and telephony.
- Created Safety 和质量 Control Documentation for use by technicians installing VOIP and Wireless Networking hardware and software.
Confidential, Boston, MA
Senior 技术作家
职责:
- Coordinated and implemented bi-coastal projects including: multi-media skills training, production specifications, (global) web page for intranet, and e-learning curriculums.
- Purchased and implemented digital photography equipment to document machine and manufacturing processes (e.g. thru-hole and surface mount soldering) being used for global company standards in PC board and backplane production.
Confidential, Acton, MA
技术作家 / Document Control Coordinator
职责:
- Project leader for purchase, installation and application of electronic document control system for international automotive fabric manufacturing company.
- 分析了, 研究, and wrote (or rewrote) all system level procedures and work instructions to help company reach a successful ISO/QS-9000 international certification in only one year.